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AI Agents
Give every AI agent a name, a role, a tone and a set of allowed actions, upload your documents for it to answer from, and run it in the chat widget, the help center and your channels.

Answers your customers on WhatsApp and your website

Instead of: Repeated inquiries keep the team busy
Instead of: Night-time messages wait until morning
Instead of: Canned replies that do not know your business
Features
Each agent has its own name, role, tone and allowed actions.

Upload your documents and FAQs so the agent answers from them, not from its imagination.

In the chat widget and the help center, handing over to the team when needed.

Every reply and every action is logged, so you can review it and improve the agent’s instructions.


For customer service
The AI agent answers about prices, appointments and orders, and hands harder cases to your team.
For the business owner
It works only with the knowledge base and tools you give it, and every action is logged.

Its name, role and tone.
Your documents and FAQs.
On your website and channels.
In Saudi riyals, excluding VAT. The AI assistant is free in every plan.
Every feature of every plan, by area.
| Feature | Basic | Advanced | Professional |
|---|---|---|---|
| Limits | Up to 1,000 conversations a month per employee | Up to 5,000 conversations a month per employee | Up to 20,000 conversations a month per employee |
| Knowledge base | نعم | نعم | نعم |
| Replies in your website chat widget | نعم | نعم | نعم |
| Conversation log | نعم | نعم | نعم |
| Multiple knowledge sources | لا | نعم | نعم |
| Tools and actions in Connvai apps | لا | نعم | نعم |
| Handoff to a team member | لا | نعم | نعم |
| Connect your own tools and systems | لا | لا | نعم |
| Priority support | لا | لا | نعم |
The AI assistant is free in every app and helps your team inside Connvai. AI Agents is a separate product that answers your customers on your website and channels.
No. It works only with the knowledge base and tools you give it.
Arabic and English, depending on the customer’s language.
Yes. Every reply and every action is logged.
No credit card. We help you set up and move your data.